As we bid farewell to 2023, it’s time to reflect on the remarkable journey we’ve had together. The past year has been a testament to our resilience, dedication, and unwavering commitment to excellence. The Goaco team faced challenges well, turning obstacles into stepping stones that made us stronger as a group.
We are proud to have achieved the following:
Global Expansion: A Strategic Leap into the Middle East
One of the year’s defining moments was our successful engagement with the Department for Business & Trade. Partnering with them, we explored opportunities to export our digital transformation and cyber security services abroad. Following a growing demand of our services across the UAE and after in-depth analysis, research and discussions with clients, leaders, and potential business opportunities, we made a strategic decision to open an office in Dubai, UAE further supporting existing partners/clients. This move aligns seamlessly with our organisational objectives and positions Goaco as a global player.
24×7 Live Services: A Pinnacle in Operational Excellence
In 2023, Goaco achieved a significant milestone with the launch of our 24×7 Live Services delivery model, built on and adhering to ITIL4 standards. This model harmonises operations globally, ensuring seamless support for critical infrastructure and facilitating the scaling of IT and back-office services for companies. Our commitment to monitoring network activity around the clock underscores our dedication to operational excellence.
Fortifying Cyber Security: A Shield for the Digital Realm
We expanded our services by successfully growing our 24×7 Cyber Security Managed Detection and Response capabilities. This integration with our 24×7 Live Services operations creates a robust defence against cyber threats. Maintaining Cyber Essentials and Cyber Essentials Plus certifications in November further solidifies our commitment to cybersecurity best practices.
Upholding Standards: A Testament to Quality
Goaco continued to uphold international standards, maintaining ISO27001, ISO9001, ISO14001, and ISO2000 certifications. This commitment showcases our dedication to quality, ensuring that we not only meet but exceed industry benchmarks and customer expectations.
Cyber Essentials Assessor status
As a Cyber Essentials Assessor, we help small and medium-sized businesses get certified with NCSC standards. Additionally, we guide them towards a secure cyber future.
Strategic Partnerships: Nurturing Growth
Our partnership with Microsoft flourished as we delivered services across various UK Government organisations
Our growth confirms our role as a reliable provider of innovative solutions, helping to advance technology on a larger level.
One Global Brand: Rebranding to Goaco
A significant shift in identity occurred as we rebranded from Level 5 to Goaco. This transition unifies our global presence, presenting a cohesive brand image that reflects our commitment to excellence and innovation.
Meeting Objectives: A Successful Year
We are proud to announce that Goaco has met all its strategic objectives for the financial year. These key achievements are a testament to the dedication and hard work of every individual within the Goaco company.
Summary
Looking back at the past year, it is truly remarkable to see how far we have come. Our team’s unwavering commitment and determination have propelled us towards reaching our goals and exceeding expectations. We have not only met our strategic objectives but have also surpassed them, setting new benchmarks for success.
None of this would have been possible without the unwavering support of our clients and partners. Their trust in our abilities and their continuous collaboration have been instrumental in our achievements. We are grateful for their unwavering belief in our vision and for choosing Goaco as their preferred partner.
Equally deserving of recognition are the incredible individuals who make up the Goaco team. Each and every one of you has played a vital role in our success story. Your hard work, creativity, and resilience have been the driving force behind our accomplishments. Together, we have faced challenges head-on, turning them into stepping stones towards growth and prosperity.
As we embark on a new year, we are filled with excitement and anticipation for what lies ahead. We are confident that with our collective efforts and the strong foundation we have built, we will continue to achieve even greater heights. Our commitment to excellence remains unwavering, and we are determined to raise the bar even higher.
In the spirit of the new year, we extend our warmest wishes to all. May 2024 be a year filled with joy, prosperity, and countless opportunities for success. Let us continue to work together, supporting and inspiring one another, as we navigate the path to greatness. Cheers to a remarkable year ahead!